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Reliability · Engineering

Why we make Srenix prove every fix twice

An applied fix is not an outcome. The engineering reason Srenix re-runs the original detection after every action, and what happens when the second check says no.

Applied is not the same as gone

Automation that stops at “action executed” quietly shifts the work onto humans: someone still has to confirm the alert is actually quiet. The failure shape is specific and common — the fix succeeds, the wrong cause was treated, and the incident returns at the next cycle while the ticket already says resolved.

So we treat a fix as half an investigation. The detection that opened the incident is the only thing allowed to close it.

How the re-check works

Every fixer returns a verification obligation with its action:

  • Re-run the same probe that found the problem, not a weaker one.
  • Wait out the period the failure needs to show itself again: for a pod that restarts on a schedule, that means at least two full cycles, not one lucky one.
  • Check the blast radius of your own change: the restart fixed the loop and broke the probe, or the deleted pod came back on a node that cannot fit it.
  • Only a passed re-check marks the incident resolved. A failed one re-opens it with the evidence attached and escalates to a human with the fix reverted or rolled forward — never with a silent retry loop.
The closed loop of seven stages that run continuously, from detect through a verified fix and back to watching.
The verification obligation in place: the loop only closes when the original detection goes quiet.

The obligation is part of the action, not a policy on top of it. A fixer that cannot declare how its fix will be proven does not ship.

Where the trust comes from

This is the mechanism behind our autonomy ladder. A class of fix earns more freedom only after its re-checks keep passing on your clusters — and loses it the moment they stop. The evidence is the same signed trail you can read yourself: action, re-check, outcome, hash-chained.

The signed trail behind the autonomy ladder: every entry carries the hash of the last, with signed checkpoints and a local export.
Trust as an artifact: action, re-check, outcome — hash-chained and readable by you.

Measured over a quarter, the metric we care about is not fixes attempted or time-to-action. It is time-to-confirmed-resolution: the signal says gone, on the same probe that said broken.

The whole model is on the docs page: how much Srenix may do on its own, how approvals work, and how to read the trail.

On-call should be quieter every week.

One Helm install. No telemetry leaves your cluster. No per-investigation surprises.